Frequently Asked Questions

Everything you need to know before booking your first session. Can't find your answer here? Message me on WhatsApp and I'll get back to you within a few hours.

๐Ÿ“ฑ +260 955 944 721

Getting Started

Do I need to register before booking? โ–ผ

No. You can book a free trial directly from the contact page without creating an account. Registration is only needed if you want to access the student dashboard and track your progress.

What happens in the free trial? โ–ผ

The trial is a real 30-minute teaching session โ€” not a sales call or introduction meeting. We'll pick one topic from your syllabus and work through it together. At the end I'll give you honest feedback on where you are and what a learning plan would look like for you.

What do I need for my first session? โ–ผ

A phone or laptop, a stable internet connection, and a Google Meet link which I'll send you 24 hours before. Have a pen and paper ready โ€” I recommend handwriting notes during sessions rather than typing them.

Can a parent sit in on the trial? โ–ผ

Absolutely. Parents are welcome to observe any session, especially the trial. Many parents find it useful to hear the plan directly rather than through their child.

Sessions & Scheduling

How long are sessions? โ–ผ

Standard sessions are 1 hour. The free trial is 30 minutes. Intensive exam preparation sessions can run 1.5 hours โ€” message me to arrange these.

How often should I have sessions? โ–ผ

For steady progress, once or twice a week works well for most students. In the 4โ€“6 weeks before Cambridge exams, two to three sessions per week is strongly recommended.

What is the difference between private and group sessions? โ–ผ

Private sessions are fully 1-on-1 โ€” the entire hour is focused on your specific gaps, questions, and pace. Group sessions have 2โ€“5 students at the same level covering the same topic. Both are live, interactive, and exam-focused. Group sessions cost less per student but cover the same material.

Can I switch between private and group? โ–ผ

Yes. Some students do group sessions weekly and book private sessions before tests or exams. There is no restriction on mixing the two.

What if I miss a session? โ–ผ

Please give at least 12 hours notice via WhatsApp if you cannot attend. Private sessions that are cancelled with less than 12 hours notice are not refunded. Group sessions are not refunded for individual absences but session notes will be shared afterwards.

Do you record sessions? โ–ผ

Sessions are not recorded by default. If you want a recording for personal revision, let me know before the session and we can arrange it.

Courses & Syllabus

Which Cambridge syllabus do you follow? โ–ผ

I teach to the official Cambridge International syllabuses: IGCSE Mathematics (0580), IGCSE Physics (0625), and A Level Mathematics (9709). I cover both Core and Extended tiers for IGCSE and all paper routes for A Level.

My school uses a different exam board โ€” can you still help? โ–ผ

Possibly. The content for Maths and Physics overlaps significantly across exam boards at IGCSE and A Level level. Message me with your syllabus details and I'll tell you honestly whether I can help.

I'm behind on the syllabus โ€” is it too late? โ–ผ

No. Most students come to me mid-year or in the final months before exams. I'll assess where you are, identify the highest-priority topics for your timeline, and build a focused plan around what matters most for your paper.

Do you offer crash courses before Cambridge exams? โ–ผ

Yes. Intensive sessions can be arranged in the 4โ€“6 weeks before exams. These are focused entirely on past paper technique, common exam errors, and high-yield topics. Message me on WhatsApp to check availability.

What year groups do you teach? โ–ผ

I teach students preparing for Cambridge IGCSE (typically Year 10โ€“11) and Cambridge A Level (Year 12โ€“13), regardless of which school they attend or which country they are in.

Payment

How do I pay? โ–ผ

Payment is made via Airtel Money or MTN MoMo before each session begins.

  • Airtel Money: +260 777 687 848
  • MTN MoMo: +260 955 944 721

Once payment is confirmed, your session link is sent to you on WhatsApp.

Do you offer refunds? โ–ผ

Single sessions cancelled with at least 12 hours notice will be refunded or credited to your next session. Packages (4 or 8 sessions) are non-refundable but sessions are transferable โ€” unused sessions can be used by a sibling or friend enrolled in the same course.

Can I pay per session rather than buying a package? โ–ผ

Yes. Single session rates are available. Packages simply offer a discount for committing to multiple sessions upfront.

Is the free trial really free? โ–ผ

Yes. No payment, no card details, no commitment. Just book a time, show up, and see if the teaching style works for you.

Technical

What platform do you use for sessions? โ–ผ

Google Meet. It works on any phone, tablet, or laptop without downloading any software. You just click the link.

My internet connection is unreliable โ€” what should I do? โ–ผ

Let me know before the session. We can use lower video quality settings to reduce data usage, or switch to audio-only if needed. WhatsApp video is also an option for 1-on-1 sessions if Meet is unstable.

Do I need any special equipment? โ–ผ

No. A phone or laptop and internet connection is enough. A pen and paper for notes is strongly recommended. A scientific calculator is useful for Maths sessions.

Still have questions?

Message me on WhatsApp and I'll get back to you within a few hours.

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